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Treating Customers Fairly

Treating Customers Fairly Policy

Last reviewed November 2019.

SSE Vehicle Management Limited t/a Leasehub

We are committed to ensuring that the Financial Conduct Authority’s key principle of Treating Customers Fairly is applied in all areas of our day-to-day business activities. We are fully committed to providing the highest standards of service and advice, and ensuring we achieve the Financial Conduct Authority’s six Customer Outcomes, as outlined below.

Why do we do this?

We ensure that Treating Customers Fairly is at the heart of all of our activities and culture, one where the needs and expectations of the consumer are put above all else. As a company, we will benefit through customer satisfaction, long-lasting customer relationships and a sustainable, customer-centric business.

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